Frequently Asked Questions
When will my order ship?
Items that are in stock will ship the same day or the following day. Items that are not in stock or custom orders will ship within 7 days unless a rush order has been requested.
Are YOUR products eco-friendly?
Yes! All of our handmade products are made with 100% cotton and linen fabrics. Our fabrics by the yard are printed in the USA with eco-friendly inks and dyes.
DO YOU SELL WHOLESALE?
Yes! Please send an email with your company credentials and website to start a conversation.
Do you mind if I share your products on my website or blog?
It would be great to be seen! Please submit your website or blog address along with a little about yourself. It’s always nice to meet new people.
Are your designs available for licensing?
Yes, in some circumstances. We would be happy to discuss any licensing ideas with you. Please send a detailed request so we can start a conversation.
We ship USPS first class for both domestic and international orders. All products are wrapped in tissue and placed in a recycled padded envelope to protect from damage and moisture. If you need a priority shipment, please let us know.
Customs and import taxes
Buyers are responsible for any customs and import taxes that may apply. We are not responsible for delays due to customs. Tracking is included with all shipping.
International orders can take anywhere from 3 weeks to a month depending on the country.
Returns are not accepted due to the fact that each product is handmade or printed to order. We match the color of the product online to our best abilities, but there might be a slight difference in color when you receive the actual product.
All products, designs and illustrations are the sole property of Kitty Toronto. Copying is prohibited and illegal. All products are made to order for personal use unless agreed upon in a wholesale contract for resale. If you would like to share our products on your website, blog or magazine, please contact us. We love press!